Privacy Policy
Your Privacy
Matters
How OmiBay collects, uses, and protects your information in compliance with India's DPDP Act, 2023.
Customer Privacy Policy
Effective Date:Jan 20, 2026
OmiBay respects your privacy and is committed to protecting your data in compliance with India's Digital Personal Data Protection Act, 2023.
1. Information We Collect
- Personal Information: Name, phone, email, address, payment details.
- Location Data: Precise location for service booking (with consent).
- Usage Data: Device info, IP, browsing behaviour.
- Communication Data: Messages/chat with professionals or support.
2. How We Use It
- Provide and improve services (matching you with professionals).
- Process payments and confirmed bookings.
- Send transactional notifications and updates.
- Ensure platform safety and prevent fraud.
3. Data Security
- We use bank-grade encryption (256-bit SSL) for all data transfers.
- Strict internal access controls to limit data exposure.
- Regular security audits to maintain platform integrity.
- Data is stored on secure cloud infrastructure.
Your Rights
Under the DPDP Act 2023, you have the right to access, correct, or delete your data at any time.
Merchant & Business Entity Details
Data Controller & Entity Details
OmiBay is operated by Rajendra Kumar Hazra as a Sole Proprietorship. All platform operations, payments, refunds, and support are managed under the legal credentials stated below:
Trade Name / Business NameOmiBay
Business TypeSole Proprietorship
Proprietor / OperatorRajendra Kumar Hazra
Business AddressContai, Purba Medinipur, West Bengal, 721401
Contact Number+91 8016867006
Support Emailsupport@omibay.com
Proprietor Emailrajendrahazra123@gmail.com
Privacy Questions?
For any privacy-related concerns, reach out to our legal team at:
privacy@omibay.com